You have 14 days from when your order is delivered to ship.
Any claim regarding the delivery of Product(s) must be submitted in 14 working days following receipt of the Product(s). They must be sent in their original condition (packaging, accessories, tag, etc.). If you need any further information, you can send an email to email@example.com.
Any parcel returned after the prescribed time frame shall be refused and
returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason. The costs and risks pertaining to the return of Product(s) are borne by the sender.
In order for the customer service to accept the return, the Product(s) must be returned in full condition in its original packing, undamaged, with its label attached, not worn, accompanied by all of its accessories, and a copy of the purchase invoice.
EXCHANGE & REFUND
The Product(s) must be returned to:
90 Washington Street,
New York, NY 10006,
United States of America
Don’t hesitate to get in touch with us directly via e-mail firstname.lastname@example.org